Rep Prep from Eaton Marketing is an informative series that gives you access to one of our foodservice equipment experts. In this edition, spend a few minutes with our customer support expert, Johani Hernandez.

Rep Prep from Eaton Marketing is an informative series that gives you access to one of our foodservice equipment experts. In this edition, spend a few minutes with our order processor, Donna Ray.

Ice plays a vital role in the foodservice industry, offering an indispensable way of both keeping food prep items chilled and cooling customers' beverages. The quality of your ice is especially important for the second of these purposes. If the ice that goes in drinks doesn't meet stringent quality guidelines, it may leave a bad taste in your customers' mouths — both figuratively and literally.

What word is that? Wow!